Questions owners ask
Plain answers about the scan, the fixes, the prices, and what we will and won't promise.
What does the free scan actually check?
Thirty-nine checks on one page, the way an AI crawler reads it: whether AI tools are blocked, whether the page says what you do and where, business markup, questions and answers, proof like reviews and license numbers, contact details, mobile and speed, and whether a ready customer can call or book. You get a score out of 100 and the gaps ranked by what they cost you.
Is the scan really free?
Yes. The score and the gaps show instantly with no signup. Your email unlocks the fix for every gap and a dated copy of the report, also free. You only pay if you want the Fix Plan or want the fixes done for you.
I'm on Wix, Squarespace, GoDaddy, or WordPress. Does this work?
Yes. Every fix can be made on those platforms. If your site was built by someone who disappeared, we can usually still get in or work around it.
I don't have a website, just Instagram or a booking app. Can you help?
Yes. Instagram and booking apps don't tell AI who you are. One readable page that says what you do, where, and what it costs, then links to your booking app, is what we build inside the Full Fix.
Do I need a new website?
Almost never. Most sites lose AI visibility over a handful of small gaps. If your site truly needs rebuilding, the Fix Plan will say so before you spend more.
What is the difference between the free scan and the $149 Fix Plan?
The scan is a machine reading one page in 20 seconds. The Fix Plan is Dr. Rob reading your whole site and your Google Business Profile by hand, writing each fix for your business so you can paste it, and running the 10-question AI test for your trade and area in ChatGPT, Google AI, and Perplexity, with screenshots. It comes with a 20-minute call and is credited toward any fix within 30 days.
What's the difference between the Quick Fix and the Full Fix?
The Quick Fix ($497) is the four essentials done for you in 7 days: crawler access, business markup, the home page answer sentence, and matching your Google profile to the site. Good for sites of 1 to 4 pages. The Full Fix ($997) adds a page per service, an FAQ page, review markup, and speed cleanup on up to 8 pages in 14 days, with the first month of Stay Visible included.
What does Stay Visible do for $97 a month?
AI tools change what they read every few months. Each month we rescan your site, make one update, check whether ChatGPT, Google AI, and Perplexity name you for your top five customer questions, and send a one-line report. Cancel anytime by text.
Will this get me to the top of Google or guarantee ChatGPT recommends me?
No one can promise that, and you should walk away from anyone who does. AI answers change by tool, day, and wording, and broad questions like "best plumber in Houston" go to companies with thousands of reviews. What we do is make sure AI can read you, describes you correctly, and puts you in the running for the specific questions your customers ask, like "AC repair in Missouri City same day." Then we measure it on day 1, 30, and 60 and show you.
What's the guarantee?
The readability score is the part we control. If it doesn't improve on the rescan after a Quick Fix or Full Fix, you don't pay the balance. The Fix Plan is $149 and you keep the plan either way.
Do you write reviews for me?
No. Fake or paid reviews violate Google's rules and federal law, and a sudden burst of reviews gets profiles suspended. We set up the review habit instead: a short link, a text template to send after every job, and responses to every review in your voice. Real reviews are the single biggest input to local AI answers, and they have to come from your customers.
How do I pay?
Card through Square, Cash App, or Zelle. The Full Fix can be split into two payments of $498.50. Stay Visible is month to month.
What do you need from me?
Your website address, your Google Business Profile link if you have one, and ten minutes on the phone to tell us what customers say when they call. For the fixes, site access or the name of whoever runs your site. Never passwords by email, and never your customers' data.
Is this only for Black-owned businesses?
It's built for Black-owned small businesses in Houston first, because that's who the agencies priced out and who I know. Any small business owner is welcome, and the scan works on any public website.
Who is Dr. Rob?
Dr. Rob McNeill is from Laurelton, Queens, New York, with strong HBCU roots at Morgan State University and Texas Southern University. He is a Houston business owner, university professor, and co-author of three books. His PhD in Sociology (Texas Woman's University, 2022) came from a dissertation on African American women entrepreneurs, built on the stories of 20 Black women business owners. DoesAIKnowYourBusiness.com is a Morgan York Consulting service. Text or call 832-701-8144.
Does AI say your name?
Free 20-second scan. Built for Black-owned small businesses nationwide.